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During these difficult times, Alfa Romeo of Cincinnati remains vigilant in protecting the health and safety of both our customers and employees. In an effort to prevent the spread of the coronavirus (COVID-19), we are closely following the cleaning and sanitizing guidelines set by the CDC and the Ohio Department of Health. In response to these guidelines, we want to make you aware of 3 steps we are taking to protect you and your Alfa Romeo during a service visit.
Like all businesses right now, we are increasing the frequency and scope of cleaning and disinfecting all public areas with a heightened focus on high-touch surfaces.
One aspect which we’re giving extra attention to is cleaning and disinfecting your vehicle while it’s in for service. The following areas will be cleaned using a CDCP-approved disinfectant once we receive your vehicle AND once again before it is returned to you once service has been completed:
We will also use a protective seat cover, steering wheel cover, shifter, and floor mat cover as an extra level of protection while your vehicle is in our care.
Still, the best method of prevention is minimizing face-to-face contact, which is why we’re expanding our Pick-Up and Delivery Services. We can come to your home or office, Pick-Up your Alfa Romeo, bring it to our facility for service, and finally clean and disinfect it before returning it to you – all without your needing to come to the dealership at all!
Our Service Teams will communicate you via email, text, and even facetime while your Alfa Romeo is here for service. You’ll be updated regularly and we even have the ability to send you your service invoice to you electronically for review, and when you’re ready you can even pay online.
We can’t wait to see you again in person here at Alfa Romeo of Cincinnati, but for now, in an effort to safeguard everyone’s health, please call us to schedule your Pick-Up and Delivery Appointment (513) 271-3200.